When downloading the results from the Titan Hardware there is no patient "Audiqueen" available.
-- In Titan Suite --
- Click Client Upload button.
- Verify if Audiqueen patient is added to the hardware.
- When it's added, continue with step 17, if not continue with step 4.
- Close titan Suite
-- In Audiqueen -- - Audiqueen has thrown an exception, click continue.
- Click Format Button
- Click Configure button
- Change "TakeNewestFileInFolder" to False
- Click OK
- Click Save My Settings
- Click New Measurement
-- In Titan Suite -- - Click Client Upload button.
- Add Audiqueen Patient to Hardware
- Close Titan Suite
-- In Audiqueen --- - Revert Setting "TakeNewestfileInFolder" back to True
- Click New Measurement
-- In Titan Suite -- - Click Session Download button
- Click Download button
- Search Audiqueen Patient
- When it's found, continue with step 24, if not continue with step 21.
- Click Enter New Client
- Fill out fields (not mentioned fields are left empty):
- Id: 78183ebb-9ace-4826-98af-a21e283a33e4
- First Name: Audiqueen
- Last Name: Audiqueen
- Date of Bith: 2008-01-01
- Click Save
- Select the Audiqueen Patient
- Click Save
- Close Titan Suite
- Results are in Audiqueen, Save or Discard them