Otoconsult Helpdesk

FAQ 153

• Can I change the language of Audiqueen?
• What are admin rights?
• How do I use the Administrator Tools?
• How can I export a number of test results to one file?
• How can I import an .auq (.auqx) file?

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Getting Started 5

• Introduction
• The Audiqueen Main Window
• Instructional Videos
• Centre information and creation of Audiqueen users
• Investigational feature or test

Troubleshooting 19

• Error Handling
• License Server Corrupted
• Exception when opening a patient with EMR
• I have forgotten my password
• Out of memory error?

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Technical and ICT 17

• Audiqueen System Requirements
• FILESTREAM issues with SQL Server on Windows 10 creators update
• File Push to EMR
• How to move the Audiqueen database to another server?
• Specificities for Otometrics Otosuite audiometers

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Getting Started 1

• Instructional Videos

FAQ 6

• [Calibrating your system to play another test in the otocube]
• A§E System Requirements
• How to place the speakers and numbers for a localization test?
• Can I perform speech audiometry on both ear sides in a single test run?
• Checklist Otocube functionality

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Troubleshooting 4

• Loading License Store Failed
• Unable to Load Centre: Specified cast is not valid
• UnauthorizedAccessException: Access to the path is denied
• There is an error in XML document (0, 0)

Technical and ICT 2

• Setting up your Aurical for connection with A§E
• Using an Aurical Free Fit in A§E

Getting Started 0

FAQ 1

• [Does FOX or Audiqueen send PHI to cloud webservers?]

Troubleshooting 0

Technical and ICT 0