FAQ

Frequently Asked Questions, and their answers of course...

How does a patient opt-in/opt-out?
Audiqueen may upload depersonalized (pseudonymous) data to the cloud. In the current version, this option is disabled by default.  In any case, even If enab...
Thu, 1 Aug, 2019 at 3:12 PM
Where can I get Otocube?
Otocube is a desktop sound treated box to accommodate cochlear implant processors for free field testing.  The production of Otocube has been discontinue...
Wed, 5 Jun, 2019 at 11:45 AM
Decibels
Audiqueen offers a wide range of psychoacoustic tests, each with its appropriate dB test scale. A quick overview of each dB test scale in Audiqueen is given...
Fri, 14 Jun, 2019 at 4:31 PM
How do I calibrate Audiqueen for a supported audiometer?
Have a look at the instructional video on Formatting. Certain audiometers, called ‘supported audiometers’, allow to be ‘controlled’ by an external party...
Sun, 11 Aug, 2019 at 4:57 PM
How do I calibrate Audiqueen for a connected audiometer or a generic device?
If the audiometer is ‘supported’ by Audiqueen, go to the appropriate section. Connected audiometers are devices whose proprietary software connects to Audi...
Sun, 11 Aug, 2019 at 4:58 PM
How do I calibrate Audiqueen for an amplifier with speakers?
Have a look at the instructional video on Formatting. Although this is not the recommended use, Audiqueen supports several types of amplifiers and speakers...
Sun, 11 Aug, 2019 at 4:59 PM
How to set up and use Coala Link?
For details on Coala Link, click here...  PREREQUISITES CustomSound Make sure you have the latest version of Cochlear’s Custom Sound installed (v4....
Tue, 23 Jul, 2019 at 4:24 PM
How to calibrate the Coala Link?
For details on Coala Link, click here... If you use the Coala Link, the audio chain will be calibrated automatically each time you perform a test. Your...
Tue, 23 Jul, 2019 at 3:49 PM
How to calibrate Audiqueen for SoundC?
See also: how to perform A§E localisation tests? SoundC is the hardware setup with an external 8-channel soundcard and is able to manage up to 8 loudspeake...
Sun, 11 Aug, 2019 at 5:14 PM
What are the Administrator Tools?
The Administrator tool is a separate application for system administrators. This is a powerful application to manage integration, security, licensing and ot...
Tue, 6 Aug, 2019 at 12:21 PM