Technical and ICT

Help made for Technical, ICT and administrator.

How to handle large files?
By default, Audiqueen stores all files up to 1,8 GB into its database and rejects the manual uploading of larger files.   Note: If videos are recorded with...
Mon, 9 Oct, 2023 at 11:22 AM
Does Audiqueen send PHI to cloud webservers?
PHI (Personal Health Information) No, Audiqueen does not send PHI data to the cloud. All Audiqueen data are stored solely in the Audiqueen database tha...
Mon, 9 Oct, 2023 at 3:58 PM
Grant permissions to Export to Excel
To be able to perform an Export to Excel of an Audiqueen result, specific SQL database permissions are required.  If you encounter errors while exporting a...
Wed, 17 Feb, 2021 at 4:08 PM
Where can I retrieve my licence key?
You can find your Audiqueen licence key using the Administrator Tools.  this requires Administrator Rights. Open Administrator Tools. Click on Licen...
Thu, 22 Sep, 2022 at 2:48 PM
How can I deactivate my licence key?
In the unlikely event that you need to deactivate your licence key, this is how to do it. Open the Administrator Tools.  this requires Administrator Rig...
Thu, 22 Sep, 2022 at 3:02 PM
How to back-up Audiqueen's database?
The Audiqueen data is stored in a typical sql database.  It is ideal if this database is maintained on an sql server that is managed by the hospital IT depa...
Thu, 25 Apr, 2024 at 4:31 PM
How to update/upgrade Audiqueen?
Audiqueen is continuously updated.  Bugs are fixed, new functionalities are created and the underlying technologies are adapted to the most modern criteria,...
Wed, 26 Jan, 2022 at 1:25 PM